Your mobile information stays protected.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.1. Introduction
Vanguard Van Solutions LLC (DBA: Vanguard Van) ("Vanguard Van," "we," "us," or "our") respects your privacy. This policy describes how we collect and handle information when you visit our website, request information, use our services, or choose to receive text messages.
2. Information We Collect
We collect information you provide, such as your full name, email address, phone number, message, vehicle interests, and business service needs. When you submit an inquiry, we record your separate transactional, promotional, and legal agreement choices, the submission time, the source form, and the version of the disclosures shown.
Website hosting and technical service providers may process basic request information, such as browser and device information, network information, and diagnostic logs, to operate and secure the website. Do not include sensitive financial information, identification documents, or account credentials in an inquiry.
3. How We Use Your Information
- Respond to inquiries and provide requested consultations or quotes.
- Coordinate appointments, orders, account notifications, and customer support.
- Provide business launch guidance and services you request.
- Send transactional texts only if you independently opt in to that category.
- Send promotional texts only if you independently opt in to marketing.
- Maintain consent records, honor opt-outs, and protect our services.
Providing a phone number or submitting an inquiry alone does not authorize promotional or transactional SMS messages.
4. SMS / Text Messaging Data & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell mobile information or use messaging consent for third-party advertising, affiliate promotions, or lead generation. Consent to receive text messages is not a condition of purchasing goods or services. Transactional and marketing choices are independent and optional.
Mobile information may be processed by service providers solely as needed to deliver and support our messaging services. These providers are contractually obligated to protect it and may not use it for their own marketing. This limited service-delivery processing does not authorize sharing opt-in data or consent with third parties for their independent use.
Reply STOP to opt out at any time. Reply HELP for help, or call 908-397-4800. Message frequency varies. Message & data rates may apply. See our SMS Terms & Conditions.
5. Third-Party Services
We use service providers for website hosting, secure inquiry storage, communications, and business operations. Providers receive only information needed for the services they perform and are expected to safeguard it. Mobile information and SMS consent are subject to the stricter protections above.
If you request a freight broker or insurance provider introduction, we will clarify what information is needed before facilitating that introduction. SMS consent is never transferred with an introduction. External websites and independent providers have their own privacy policies.
6. Data Security
We use reasonable technical and organizational safeguards, including restricted access to inquiry records and encrypted connections where supported. No electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You may contact us to request access, correction, or deletion of your information, subject to applicable legal obligations and verification of your identity. You may withdraw messaging consent by replying STOP, and request help by replying HELP or contacting us directly. We will honor rights that apply under the law in your jurisdiction.
8. Data Retention
We retain inquiry information only as reasonably necessary to respond, provide requested services, resolve disputes, and meet legal obligations. Consent records and suppression records may be retained to demonstrate permission and ensure we continue honoring opt-outs. When information is no longer needed, it is deleted or de-identified as appropriate.
9. Changes to This Policy
Updates will be posted on this page with an updated effective date. Material changes to messaging consent requirements will not expand an existing opt-in without obtaining any additional consent required by law.
Contact Us
Vanguard Van Solutions LLC (DBA: Vanguard Van)
92 Railroad Ave, Ste 218 Hasbrouck Heights, NJ 07604
908-397-4800
info@vanguardvan.com
Monday–Friday, 8:00 AM–6:00 PM EST
Website: www.vanguardvan.com