Your mobile information stays protected.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.1. Program Overview
Vanguard Van Solutions LLC (DBA: Vanguard Van) operates a mixed-use SMS program for customers and prospective customers who expressly opt in. The program supports customer service and business-related updates as well as optional marketing, with separate consent for each category.
2. Message Types
Transactional / informational: appointment reminders, order updates, account notifications, and customer service communications related to Vanguard Van Solutions LLC (DBA: Vanguard Van).
Promotional / marketing: special offers, seasonal promotions, and program announcements. Marketing consent is independent of transactional consent. Selecting one category does not authorize the other.
3. Consent & Opt-In
You may opt in through our contact form by affirmatively selecting the appropriate checkbox. Transactional consent, promotional consent, and agreement to the SMS Terms, Terms of Service and Privacy Policy each have separate checkboxes. All start unchecked, and none is required to submit an inquiry.
Consent is not a condition of purchasing any goods or services from Vanguard Van Solutions LLC (DBA: Vanguard Van). You may choose either message category, both, or neither. Providing a phone number, submitting the form, or agreeing to legal terms alone does not provide SMS consent. You must control the phone number submitted and be authorized to consent for it.
4. Message Frequency
Message frequency varies according to your requests, account activity, and the categories you select. No fixed number of messages is promised.
5. Message & Data Rates
Message & data rates may apply to messages sent and received. Your wireless provider determines any charges. Contact your provider for details about your plan.
6. Opt-Out Instructions
Reply STOP to any Vanguard Van program message to unsubscribe from the SMS program. You may receive one opt-out confirmation message. After that, no further program messages will be sent unless you provide new affirmative consent. Contact us if you have difficulty opting out.
7. Help & Customer Support
Reply HELP for assistance. You may also call 908-397-4800 or email info@vanguardvan.com. Support hours are Monday–Friday, 8:00 AM–6:00 PM EST.
8. Privacy & Mobile Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile information may be processed by service providers only to assist in delivering the messaging service. They are contractually obligated to protect your information and are not authorized to use it for independent marketing. This operational processing does not permit selling or transferring your messaging consent. Read our Privacy Policy.
9. Supported Carriers
The program is intended for eligible U.S. mobile numbers on participating wireless networks. Carrier participation and delivery may vary by network, device, and messaging route. No carrier coverage or message delivery is guaranteed; contact us to ask about availability for your number.
10. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
11. Program Details Summary
| Legal Business Name | Vanguard Van Solutions LLC (DBA: Vanguard Van) |
|---|---|
| Message Types | Transactional/informational and promotional/marketing; separate independent consent |
| Frequency | Message frequency varies |
| Opt-Out | Reply STOP |
| Help | Reply HELP or call 908-397-4800 |
| Data Rates | Message & data rates may apply |
| Condition of Purchase | SMS consent is not a condition of purchase |
| Mobile Data Sharing | No mobile information shared or sold for third-party marketing or promotional purposes; SMS opt-in data and consent are protected |
12. Changes to Terms
Updates will be posted here with a revised effective date. Changes do not expand the scope of consent already provided. Where required, we will seek new consent before sending messages outside your chosen categories.
Contact Us
Vanguard Van Solutions LLC (DBA: Vanguard Van)
92 Railroad Ave, Ste 218 Hasbrouck Heights, NJ 07604
908-397-4800
info@vanguardvan.com
Monday–Friday, 8:00 AM–6:00 PM EST
Website: www.vanguardvan.com